Retail HR Manager: Job Description [Updated for 2024]

Retail HR Manager: Job Description [Updated for 2024]

We are seeking a highly experienced and dedicated Retail HR Manager to join our team. As a leading [retail] company, we value our employees and understand the importance of a strong Human Resources department. In this role, you will be responsible for managing all aspects of HR, including recruitment, employee relations, training and development, compensation and benefits, and labor law compliance. The successful candidate will have a deep understanding of the retail industry and possess excellent communication and organizational skills.

Responsibilities

• Oversee the entire employee lifecycle, from recruitment to separation, ensuring a seamless and positive experience for all employees
• Develop and implement HR policies and procedures that comply with current labor laws and company standards
• Manage all employee relations issues, including conflict resolution, counseling, and disciplinary actions
• Partner with store managers to identify staffing needs and develop recruitment strategies to attract top talent
• Conduct or coordinate training sessions on various HR-related topics, including performance management, harassment prevention, and diversity and inclusion
• Administer and maintain accurate employee records, including personnel files, benefits enrollments, and timekeeping systems
• Develop and monitor key HR metrics to assess the effectiveness of HR programs and initiatives
• Collaborate with the payroll department to ensure accurate and timely processing of employee payroll and benefits
• Stay up-to-date on industry trends and best practices in HR to continuously improve processes and programs
• Lead and participate in special HR projects as assigned

Requirements

1. Bachelor's degree in Human Resources, Business Administration, or related field
2. At least [5] years of experience in HR management, preferably in the retail industry
3. Strong knowledge of federal, state, and local labor laws and regulations
4. Excellent communication and interpersonal skills, with the ability to build strong relationships with employees at all levels of the organization
5. Proven experience in managing employee relations issues and providing guidance and support to employees and managers
6. Exceptional organizational and time management skills, with the ability to prioritize and multitask in a fast-paced environment
7. Proficiency in HRIS systems and other HR-related software
8. High level of integrity and professionalism, with the ability to handle sensitive and confidential information
9. SHRM-CP or PHR certification preferred
10. Ability to travel to different store locations as needed